SHOPPING TERMS

TERMS & CONDITIONS

  • COMPANY NAME: VALD AGENCY
    • CVR NO.: DK26081009
    • ADDRESS: STRANDGADE 6, 1401 COPENHAGEN K
    • TEL: +0045 26 125 129
    • OFFICIAL E-MAIL ADDRESS: INFO@VALDAGENCY.COM
    • OFFICIAL WEB-SITE: www.houseoftheveryislands.com

TERMS AND CONDITIONS FOR USE OF THE WEBSITE


THE WEBSITE IS OWNED AND OPERATED BY VALD AGENCY CVR NUMbER DK26081009 IN DENMARK, STRANDAGE 6, 1401 COPENHAGEN K, DENMARK.

ALL NAMES, BRANDS, TRADEMARKS AND LOGOS ON THE WEBSITE ARE THE PROPERTY OF VALD AGENCY IN DENMARK OR ITS ASSOCIATED COMPANIES AND PARTNERS.
 ALL NAMES, BRANDS, TRADEMARKS AND LOGOS ARE PROTECTED BY COPYRIGHT AND CAN ONLY BE USED WITH PERMISSION FROM VALDAGENCY.
 THE CONTENT OF THE WEBSITE SUCH AS TEXT, GRAPHICS, ICONS, IMAGES, VIDEOS, AUDIO FILES AND SOFTWARE ARE THE PROPERTY OF VALD AGENCY OR THEIR ASSOCIATED COMPANIES AND PARTNERS.

DOWNLOADING CONTENT FROM THE WEBSITE IS ONLY ALLOWED FOR PERSONAL, NON-COMMERCIAL USE, PROVIDED YOU KEEP THE COPYRIGHT INTACT.
 YOU MAY NOT COPY, REPUBLISH OR DISTRIBUTE CONTENT FROM THE WEBSITE FOR PUBLIC OR COMMERCIAL PURPOSES OR OTHERWISE USE THE COPYRIGHTED CONTENT WITHOUT PERMISSION FROM VALD AGENCY 
OR THEIR ASSOCIATED COMPANIES AND PARTNERS, AS THE CASE MAY BE. VALD AGENCY MAKES NO WARRANTIES REGARDING THE ACCURACY OF THE INFORMATION ON THE WEBSITE.
 HOWEVER, YOU ARE ALWAYS WELCOME TO CONTACT US, IF YOU FIND INCORRECT INFORMATION ON THE WEBSITE. VALD AGENCY IS ENTITLED TO CHANGE THE CONTENT OF THE WEBSITE AT ANY TIME WITHOUT PRECEDING NOTICE. 
IF THE WEBSITE LINKS TO A THIRDPARTY WEBSITE, VALD AGENCY MAKES NO WARRANTIES FOR THE CONTENT OF THE THIRD-PARTY WEBSITE.

THESE LINKS ARE MADE FOR YOUR CONVENIENCE ONLY, BUT IT IS AT YOUR OWN RISK WHEN YOU VISIT A THIRD-PARTY WEBSITE.
 
 


TERMS AND CONDITIONS FOR SALE
:

THE BELOW TERMS AND CONDITIONS APPLY TO ALL DELIVERIES FROM


VALD AGENCY

CVR NO.: DK26081009

STRANDGADE 6


1401 KØBENHAVN K


DANMARK


DENMARK TO CUSTOMERS PURCHASING GOODS VIA WWW.HOUSEOFTHEVERYISLANDs.COM OR ANOTHER DESIGNATED WEBSITE OF VALD AGECNY's ONLINE SHOP.


1. CONCLUSION OF CONTRACTS


VALD AGENCY RESERVES THE RIGHT TO CLAIM THAT PRICES HAVE BEEN MISPRINTED ON THE HOUSE OF THE VERY ISLAND’S ONLINE SHOP.

A FINAL AND BINDING AGREEMENT BETWEEN YOU AND VALD AGECNY HAS BEEN CONCLUDED WHEN YOUR ORDER HAS BEEN ACCEPTED BY VALD AGENCY.

VALD AGENCY WILL SEND AN ORDER CONFIRMATION TO YOU BY EMAIL WHEN THE ORDER HAS BEEN ACCEPTED AND THE SHIPPING IS UNDERWAY.

THE ORDER RECEIPT RECEIVED IMMEDIATELY AFTER SUBMITTING THE ORDER DOES NOT CONSTITUTE AN ORDER CONFIRMATION.
 YOU ARE ONLY ALLOWED TO PURCHASE PRODUCTS AT VALD AGENCY ONLINE SHOP IF YOU ARE A CONSUMER, I.E. NOT A BUSINESS CUSTOMER.


2. PRICES AND PAYMENT


ALL PRICES ARE STATED INCLUSIVE OF DANISH VAT AND OTHER DANISH CHARGES. THE APPLICABLE PRICE IS THE ONE STATED ON vald agency ONLINE SHOP IN RESPECT OF THE RELEVANT PRODUCT ON THE DATE OF PLACING THE ORDER.

ANY CUSTOMS OR IMPORT DUTIES ARE CHARGED ONCE THE ORDER REACHES ITS DESTINATION COUNTRY AND MUST BE PAID BY THE RECIPIENT OF THE ORDER. 
WE HAVE NO CONTROL OVER THESE CHARGES AND CANNOT PREDICT WHAT THEY MAY BE. CUSTOMS POLICIES VARY WIDELY FROM COUNTRY TO COUNTRY.
YOU MAY WANT TO CONTACT YOUR LOCAL CUSTOMS OFFICE FOR FURTHER INFORMATION. ALL ORDERS ARE SENT FROM DENMARK.
 WHEN ORDERING PRODUCTS VIA VALD AGENCY ONLINE SHOP, AN AMOUNT OF MAXIMUM 0 DKK WILL BE ADDED IN PAYMENT OF SHIPPING COSTS, REGARDLESS OF THE NUMBER OF GOODS PURCHASED.

VALD AGENCY RESERVES THE RIGHT TO AMEND PRICES, FEES AND/OR OTHER COSTS STATED ON HOUSE OF THE VERY ISLAND’S ONLINE SHOP AT ANY TIME E.G. DUE TO CHANGES IN VAT-RATES OR OTHER PUBLIC FEES AND CHARGES,

INCREASE IN COST LEVEL, OR AS A RESULT OF THE USUAL DEVELOPMENT IN RETAIL PRICES BASED ON JUNE 2011 PRICES IN DENMARK.
 
YOU CAN USE THE FOLLOWING PAYMENT CARDS ON THE WEBSHOP: DANKORT, VISA, MASTERCARD


YOU WILL BE CHARGED AFTER YOUR ORDER HAS BEEN SHIPPED.

  1. DELIVERY


VALD AGENCY RESERVES THE RIGHT TO EXCLUDE PERSONS FROM PURCHASING VIA house of the very island’s ONLINE SHOP.

FURTHERMORE, VALD AGENCY HAS NO OBLIGATION TO DELIVER GOODS WHICH ARE OUT OF STOCK.

VALD AGENCY’S ONLINE STORE WILL USUALLY ACCEPT THE ORDER AND SHIP THE ORDER WITHIN 48 HOURS ON WORKING DAYS. VALD AGENCY COOPERATES WITH DHL.
THE USUAL TIME OF DELIVERY IS 2-4 WEEKDAYS CALCULATED AS FROM THE TIME OF DISPATCHING THE ORDER CONFIRMATION BUT THIS MAY VARY FROM COUNTRY TO COUNTRY.


VALD AGENCY DELIVERS WORLDWIDE.


DELIVERY PRICES


COUNTRY

 

DHL EXPRESS

DHL ECONOMY

POST DANMARK

 

 

 

 

 

 

DENMARK

 

13 EUR

 

N/A

8 EUR

SE/DE/NL

 

20 EUR

 

12 EUR

N/A

REST EU

 

24 EUR

 

14 EUR

N/A

NORWAY/SWITZERLAND

 

25 EUR

 

16 EUR

N/A

US

 

27 EUR

 

N/A

N/A

REST OF THE WORLD

 

36 EUR

 

N/A

N/A

SHIPPING TIMES:

DHL EXPRESS

MOST OF EUROPE AND USA: DELIVERY WITHIN 2-4 DAYS*

REST OF THE WORLD: DELIVERY WITHIN 3-7 DAYS*

UPS ECONOMY

MOST OF EUROPE AND USA: DELIVERY WITHIN 2-4 DAYS*
REST OF THE WORLD: DELIVERY WITHIN 3-7 DAYS*

* SHIPPING TIMES ARE TO BE USED AS A GUIDE ONLY AND ARE BASED ON TIME FROM ORDER. VALD AGENCY CANNOT TAKE RESPONSIBILITY FOR DELAYS DUE TO CUSTOMS CLEARANCE OR PAYMENT TRANSACTION.

DUTIES & TAXES

CUSTOMERS IN THE EUROPEAN UNION, USA, CANADA, CHINA, AUSTRALIA, HONG KONG, TAIWAN, SWITZERLAND AND JAPAN.
 WE COVER THE COST OF IMPORT DUTIES TO THE ABOVE COUNTRIES. YOU WILL NOT RECEIVE AN ADDITIONAL BILL FROM THE COURIER. IF YOU ARE ORDERING FROM WITHIN YOUR OWN CUSTOMS ZONE OR COUNTRY, IMPORT DUTIES WILL NOT BE APPLICABLE, HOWEVER, YOU MAY HAVE TO PAY VAT OR LOCAL SALES TAXES. FOR THE UK AND THE USA, THESE ARE INCLUDED AT THE CHECKOUT.

ALL OTHER CUSTOMERS

FOR ALL OTHER CUSTOMERS, IMPORT DUTY IS NOT INCLUDED IN THE PRICES YOU SEE ONLINE. YOU MAY HAVE TO PAY IMPORT DUTIES UPON RECEIPT OF YOUR ORDER OR AT A LATER DATE DEPENDING ON YOUR CUSTOMS AUTHORITY. YOU WILL NOT HAVE TO PAY VAT OR SALES TAXES, BUT THERE MAY BE OTHER LOCAL TAXES THAT YOU NEED TO PAY TO RECEIVE YOUR ORDER.

  1. RIGHT OF WITHDRAWAL
 


YOU HAVE A RIGHT TO WITHDRAW FROM THE CONTRACT ENTERED INTO PURSUANT TO LEGISLATION ON DISTANCE CONTRACTS.
 
COOLING-OFF PERIOD


  • THE COOLING-OFF PERIOD FOR ALL PRODUCTS BOUGHT IN OUR ONLINE SHOP IS 14 DAYS.

  • AS A GENERAL RULE, THIS PERIOD IS CALCULATED AS FROM THE DATE ON WHICH YOU RECEIVED THE GOOD OR THE FIRST DELIVERY.

  • VALD AGENCY MUST BE GIVEN CLEAR NOTICE, IN WRITING, WHICH STATES THEIR RIGHT TO CANCEL WITHIN THE 14-DAY PERIOD.

  • WHEN CLEAR NOTICE HAS BEEN GIVEN, THE CUSTOMER HAS 14 DAYS TO RETURN THE GOODS.

  • YOU HAVE A RIGHT TO RECEIVE CERTAIN INFORMATION, INCLUDING INFORMATION ON THE RIGHT OF WITHDRAWAL AND ON THE GOOD PURCHASED. 
THE COOLING-OFF PERIOD DOES NOT START RUNNING UNTIL YOU HAVE RECEIVED SUCH INFORMATION IN WRITING (FOR EXAMPLE BY LETTER OR EMAIL).
 THE PERIOD, HOWEVER, EXPIRES NO LATER THAN THREE MONTHS AFTER THE DATE ON WHICH YOU RECEIVED THE GOOD.

  • IN THE EVENT THAT THE PERIOD EXPIRES ON A HOLIDAY, SATURDAY, CONSTITUTION DAY, ON 24 DECEMBER OR 31 DECEMBER, YOU MAY WITHDRAW FROM THE CONTRACT ON THE FOLLOWING WEEKDAY.
 



HOW DO YOU WITHDRAW FROM THE CONTRACT?


  • BEFORE EXPIRY OF THE COOLING-OFF PERIOD, YOU MUST RETURN THE GOODS RECEIVED TO vald agency.

WITHDRAWAL FROM THE CONTRACT WILL BE DEEMED IN DUE TIME IF, BEFORE EXPIRY OF THE PERIOD, YOU HAVE HANDED OVER THE GOODS TO THE POSTAL SERVICES
OR OTHER SERVICES HAVING UNDERTAKEN TO BE IN CHARGE OF THE DISPATCH OF THE GOODS TO VALD AGENCY.


IF YOU WISH TO RETAIN PROOF THAT YOU HAVE WITHDRAWN FROM THE CONTRACT IN DUE TIME, YOU MAY FOR EXAMPLE KEEP THE RECEIPT STATING THAT YOU HAVE
HANDED OVER THE GOODS TO THE POSTAL SERVICES, ETC., FOR THE PURPOSE OF DISPATCH.


  • UNLESS OTHERWISE AGREED, YOU MUST PAY THE COSTS INCIDENTAL TO THE RETURN OF THE GOODS (POSTAGE/FREIGHT).
 IF VALD AGENCY, ACCORDING TO THE CONTRACT, HAS MADE REPLACEMENT DELIVERY DUE TO THE CIRCUMSTANCE THAT THE RELEVANT GOOD COULD NOT BE DELIVERED IN ITS ENTIRETY, THE COSTS INCIDENTAL TO THE RETURN OF THE GOODS MUST, HOWEVER, BE PAID BY VALD AGENCY.
  • VALD AGENCY’S NAME AND ADDRESS WHERE TO THE GOODS MUST BE RETURNED:

PLEASE RETURN THE GOODS TO:


NAME: VALD AGENCY

ADDRESS: STRANDGADE 6, 1401 COPENHAGEN K, DENMARK.


YOU MAY ALSO WITHDRAW FROM THE CONTRACT BY NOT RECEIVING THE GOODS OR FAILING TO PICK UP THE GOODS AT THE POST OFFICE, ETC.
 
CONDITIONS FOR WITHDRAWAL FROM THE CONTRACT
A GENERAL CONDITION IS THAT YOU CAN RETURN THE GOODS IN ESSENTIALLY THE SAME STATE AND VOLUME THEY WERE IN UPON YOUR RECEIPT.IF THIS DEMAND IS NOT MET, A SIGNIFICANT DECREASE OF VALUE OF THE GOOD WILL HAPPEN.



5. NOTIFICATION IN CASE OF NON-CONFORMITY OF GOODS


IF ITEMS ARE CLASSIFIED AS FAULTY, WERE RECEIVED DAMAGED OR HAVE MANUFACTURING FAULT THAT OCCURRED WITHIN A 24 MONTHS TIME FRAME AFTER PURCHASE, PLEASE CONTACT OUR CUSTOMER SERVICE IMMEDIATELY AT: INFO@valdagency.com ANY ERRORS OR DEFECTS IN THE GOOD RECEIVED MUST BE CLAIMED WITHIN REASONABLE TIME AFTER SUCH ERRORS OR DEFECTS WERE OR SHOULD HAVE BEEN ASCERTAINED. IN ALL CASES, 
YOU MUST PROVIDE NOTICE OF ANY LACK OF CONFORMITY OF PURCHASE NO LATER THAN TWO YEARS FROM THE PURCHASE DATE.
 


  1. LIABILITY


VALD AGENCY IS NOT LIABLE FOR DELAYS OR FOR NON-PERFORMANCE DUE TO FORCE MAJEURE. FOR AS LONG AS A FORCE MAJEURE SITUATION PERSISTS, VALD AGENCY IS RELIEVED FROM PERFORMANCE OF ITS OBLIGATIONS.

VALD AGENCY 'S LIABILITY FOR ANY AND ALL CLAIMS, INCLUDING DAMAGES IS IN ANY CIRCUMSTANCES, EXCEPT IN CASE OF UNLAWFUL INTENT OR GROSS NEGLIGENCE, AND IN ADDITION TO THE ABOVE,
LIMITED TO AN AMOUNT EQUAL TO THE PRICE OF THE GOOD PURCHASED BY THE CUSTOMER RELATING TO THE DISPUTE. THE AFORESAID MONETARY LIMITATION APPLIES IRRESPECTIVE OF THE BASIS HEREOF AND INCLUDES CLAIMS BASED ON
ACTS OF NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTIES, PENALTIES, LIQUIDATED DAMAGES AND/OR PUNITIVE DAMAGES.
 VALD AGENCY ASSUMES PRODUCT LIABILITY VIS-A-VIS CONSUMERS UNDER APPLICABLE LAW WITHOUT ANY LIMITATIONS.